How it works

Find out why thousands of people in Australia have benefited VitalCall in over 40 years.

VitalCall is a personal alarm device that can be worn as a pendant or bracelet. It is equipped with a button you press when assistance is required. A signal is sent from the pendant to a base unit, which in turn calls our response centre. There is no need to pick up your phone - our response operators will speak to you through the base unit, assess your needs and send help immediately if required. In the event of a fall, medical emergency or if you need assistance, no matter the time of day, help is at hand with VitalCall.

Press

Simply press your VitalCall button on your pendant to send a call to our response centre.

Response

A trained VitalCall response operator will answer your call to assess your situation.

Help

Based on your requirements, our response operator will contact a family member, friend, neighbour or emergency services to provide the assistance you need.