VitalCall is Australia’s original provider of 24 hours a day, 7-days a week personal alert devices and service, providing a total personal monitoring solution for your residents living in independent units within your village.
At VitalCall we understand how important it is for your residents to be independent and confident in their homes. By giving residents the security of quick voice contact with our emergency response centre, we help you increase your efficiency and reduce your operating costs.
Reduce operating costs and minimise your liability
The VitalCall personal monitoring solution assists your organisation to reduce your operating costs and minimise your liability:
- Maintaining and servicing all equipment (excluding intentional damage)
- Reporting of residents activations, enabling care providers to review the residents care to ensure that the most appropriate care level is being delivered
- Free up your care staff from responding to false activations
- Reducing the need for extra staff during weekend and night shifts as the VitalCall Response Centre operates 24/7/365
- Reducing the WHS risk of lone staff being onsite at the village
- Recording of all emergency calls to assist in dispute resolution