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The right solution

Improve efficiency whilst reducing costs and liability.

Retirement Villages

VitalCALL for retirement villages

VitalCALL is Australia’s original provider of 24 hours a day, 7-days a week personal alert devices and service, providing a total personal monitoring solution for your residents living in independent units within your village.

At VitalCALL we understand how important it is for your residents to be independent and confident in their homes. By giving residents the security of quick voice contact with our emergency response centre, we help you increase your efficiency and reduce your operating costs.


Reduce operating costs and minimise your liability

The VitalCALL personal monitoring solution assists your organisation to reduce your operating costs and minimise your liability:

  • Maintaining and servicing all equipment (excluding intentional damage)
  • Reporting of residents activations, enabling care providers to review the residents care to ensure that the most appropriate care level is being delivered
  • Free up your care staff from responding to false activations
  • Reducing the need for extra staff during weekend and night shifts as the VitalCALL Response Centre operates 24/7/365
  • Reducing the WHS risk of lone staff being onsite at the village
  • Recording of all emergency calls to assist in dispute resolution

Important information for our customers regarding business continuity and COVID-19

Our workforce remains committed to meeting the essential needs of our customers to ensure that they too can continue to provide their much-needed products and services.

Our commitment remains steadfast to ensure the safety of our employees while delivering the essential solutions and services we know customers rely on to keep them safe.

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Personal Alarm Systems

Personal Alarm Systems

Neck or Wrist Pendant, our personal alarms are monitored 24/7 to give you peace of mind.

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